Mailbox Services

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To view the current mailbox rental agreement, please visit the Mailbox Rental Agreement page. 

The Mail Cache is Alaska’s largest mail receiving agency!

Since 1981, The Mail Cache has been providing superior mail receiving service to customers in Anchorage, AK and around the whole world. We offer mailboxes for the single person, families, and businesses. No matter your needs, The Mail Cache has you covered.

MAILBOXES

From small 4″ x 5″ boxes to the large 12″ x 12″ boxes, we have a mailbox to fit every mail receiving situation. Only one month minimum payment is required to start up service, although you can pay for as many months in advance as you wish, or you may opt to pay for a year in advance and receive a discount!

Rates:

  • Basic 4″ x 5″ mailbox
    • $22 per month or $220 per year (2 months free when paid by the year).
    • Allows you two last names and up to 25 packages per month.
  • Medium 5″ x 12″ mailbox (CURRENTLY SOLD OUT)
    • $33 per month or $330 per year (2 months free when paid by the year).
    • Allows you five last names and up to 35 packages per month.
  • Large 12″ x 12″ mailbox (CURRENTLY SOLD OUT)
    • $55 per month or $550 per year (2 months free when paid by the year)
    • Allows you 10 last names and up to 55 packages per month.

Additional Fees:

  • Opening Fee – There is a one time $15 fee to open a mailbox. This allows the new box holder access to two keys.
  • Keyless Mail Pickup: Customers who forget their keys and/or want to pick-up mail from the counter will be charged a $2 fee.
  • Pouch Fee: If you receive more than your allotted packages per a month, there will be a $10 fee for the next 10 packages. Package volume is monitored by The Mail Cache staff. Fees that are not paid will be deducted from box rent.
  • Oversized Package Fee: Oversized parcels (those exceeding 108″ length + girth) or overweight parcels (those exceeding 70 lbs) will incur a $10 fee.

HOW TO OPEN A BOX

To find the official Mailbox Rental Agreement for having a mailbox at The Mail Cache, please click here.

To open a mailbox, applicant’s should come in with the proper ID (see below) during normal business hours. We ask all applicant’s to come in at least 30 minutes before close to open a box in order to allow enough time to fill out all necessary paperwork.

Per U.S. Postal Regulations, applicants are required to present two forms of identification from the list below; one must show a valid current physical address.

For applicants over 18, a USPS Postal Form 1583 must be signed by the applicant in front of Mail Cache staff (or a Notary Public) and be on file with The Mail Cache before any mail can be distributed. You cannot receive mail for any person or business that does not has a Postal Form 1583 with us. Mail coming in for people who do not have a Postal Form 1583 on file will be Returned to Sender, per postal regulations.

Below, find a list of valid forms of identification accepted to open a mailbox. All ID’s must be valid and current. 

Photo ID:

  • U.S. State/Territory/Tribal Driver’s or Nondriver’s ID Card*
  • Uniformed Service ID
  • U.S. Access Card
  • U.S. University ID Card
  • Passport
  • Matricula Consular
  • NEXUS Card
  • Certificate of Naturalization
  • U.S. Permanent Resident Card

Address ID

  • U.S. State/Territory/Tribal Driver’s or Nondriver’s ID Card*
  • Current Lease
  • Mortgage or Deed of Trust
  • Home or Vehicle Insurance Policy
  • Vehicle Registration Card
  • Voter Card

*Although the driver’s/nondriver’s ID is listed for both the Applicant’s photo ID and address ID, it may be used for only one of the IDs (either photo ID or address ID), not for both.

DRIVE-THRU

The Mail Cache offers Drive-Thru mailbox pick-up from the convenience of your car! The Mail Cache has the ONLY Drive-Thru mail pick-up window in Alaska. No more stepping in, or dodging, puddles as you traverse the obstacle course that is an Anchorage parking lot in winter!

The Mail Cache Drive-Thru system is accessed via an easy-to-use outdoor scanner and drive-thru token. You will be given a unique token (barcode/QR code) to scan either physically or digitally off your phone. Once scanned, a light will flash to alert you that your mail is on the way!

Not only can you pick-up your mail, but you can buy stamps, money orders, or even ship small parcels via the drive-thru. All of our regular over-the-counter U.S. Mail, FedEx and U.P.S. services are completely available from the comfort of your driver’s seat!

Rates:

  • Drive-Thru: $2 per month/ $10 per year
  • There is a $5 fee to regenerate a new drive thru code, and means that the code for every person on the box will need to be regenerated.

 

MAIL FORWARDING

Over 800 customers rely yearly on us for prompt and accurate forwarding of their mail and parcels all over the globe. Our unique computerized system allows for almost any forwarding contingency possible, and because The Mail Cache handles all forms of U.S. Mail, as well as being an authorized FedEx and U.P.S. ship centers, we can forward: what you want, when you want, where you want it, how you want!

Please remember: We cannot accept or forward mail for anyone who has not presented us with their 2 forms of ID, proof of address, or does not have a signed Postal Form 1583 on file with us.

Rates:

  • $12.00 per month + Postage Deposit.
  • Postage Deposit is considered a prepaid account from which we deduct the actual postage fees incurred when forwarding your mail to you.

Forwarding fees are an additional cost on top of your mailbox rental rates.

For $12.00 per month, you can have as much mail forwarded to you, as often as you wish for one month’s time; one time only, once a week, every day, or any combination of dates you want.

Sufficient Postage Deposit must be prepaid, and on account before we can forward mail to you.

We require all forwarding requests to be submitted via our Online Forwarding Request Form. We request that forwarding customers keep a credit card on file, so when they are ready to have their mail sent, they can submit the Online Forwarding Request Form and we can immediately charge the card, if needed, then send the mail. No interruptions or pauses, just smooth service for you